Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi says Thank You to customers with special year-end sale Customers to enjoy free devices, internet and calls with DiGizens Thank You Sale and new MyAndroid offerings
Shah Alam, 12 December 2013 - As a big Thank You gesture to its customers, DiGi Telecommunications Sdn Bhd (DiGi) today announced the DiGizens Thank You Sale, a special year-end sale with amazing deals that enable customers to enjoy free smartphones, tablets, modems, calls and internet with DiGi.
According to Loh Keh Jiat, DiGi's Head of Channels & Regions, the company was looking for a unique and sincere way to express its appreciation to loyal customers when it decided to introduce the DiGizens Thank You Sale. And for the first-time, has DiGizens personally bringing the special deals to customers. "As we physically go to the streets each year to engage our customers in person, this time you will also see DiGizens ‘coming out’ to say thank you across all our marketing channels, from broadcast, print, online advertisements, leaflets and more.
"All of us in DiGi want to thank our customers for their support throughout the year. For believing in and being patient with us as we built a stronger network for them, which is now in place largely due to the honest feedback our customers across Malaysia have given about its performance." Loh said that DiGi’s customers have also voiced their preference for better and more relevant internet services, and this has driven the company to develop its digital service and partnership portfolio with global internet players like Facebook, Whatsapp, Deezer and Viki, to give customers more meaningful ways to use the internet. "Our customers continuously push to make us better, and we believe they deserve only the best with DiGi this year-end."
DiGi’s Thank You gesture will provide customers with many free Internet For All deals from now while stocks last, through the following customised offerings:
Available with DG Smart Plans:
Free Smartphones when customers sign-up for DG Smart Plan 88 and 148, applicable for a slew of Android smartphones including the Samsung Galaxy S4, Note II, HTC One, Sony Xperia C & Z, and more.
Free Internet when customers purchase RM25 internet quota top-ups, and get 2GB instead of the usual 1GB.
Free Calls equivalent to 300 minutes more when customers sign-up for DG Smart Plan 88.
Free 1,000 Bonuslink points for sign-ups of any DG Smart Plan, applicable for the first 2,000 customers.
Free Unlimited Skype calls to 63 countries for 30 days.
Free 1 month Tablet Plan with any DG Postpaid plan subscription.
Customers can also enjoy the following deals without a contract: a free Android Start tablet with the new DiGi Tablet Plan at only RM45 per month, and a free modem when signing-up for a DiGi broadband bundle.
DiGi also unveiled its second MyAndroid Hub at the Gardens Mall today, continuing to deliver its Internet For All ambition by meeting its customers Android needs. Teaming up with Google, this dedicated space within DiGi Stores offers customers an Android-specific retail and learning experience, to discover Android’s popular mobile services, devices and apps, and complementary DiGi plans in a fun and interactive way.
In conjunction with the Thank You sale, DiGi will be introducing special ‘Internet Weekends’ at its MyAndroid Hubs. Beginning 28 December, customers can walk into any MyAndroid Hub to learn about navigating their Android devices and accessories, latest Android apps from Android gurus and local developers and more for free.
The special 30-minute sessions will be hosted twice a day, every Saturday and Sunday at the MyAndroid Hubs in the Gardens Mall and Sunway Pyramid DiGi Stores, and will also be complemented by special all-day discounts on selected accessories only at these stores on these weekends.
DiGi’s first MyAndroid Hub retail space is situated at the DiGi Store in Sunway Pyramid. Customers can expect to see DiGi Stores with MyAndroid Hubs in Perak and Johor by January 2014, with a total of six Hubs nationwide by the first quarter of next year.
"We hope our customers will enjoy a greater mobile internet and retail experience this year-end with the special deals from our DiGizens Thank You Sale and new MyAndroid Hub ‘Internet Weekends’, from selecting their smart devices and plans to getting the best out of their device and internet,"Loh concluded.